Deactivated under the Seller Code of Conduct. The POA is what brings you back.

Yes. ReclaimShield for Amazon writes the Plan of Action for a deactivated seller account, drafted to the Code of Conduct or performance section your notice cites and built on the corrective actions you describe at intake. The kit also includes Filing Instructions, which cover the Account Health Specialist call, and an Executive Seller Relations letter. You submit everything yourself, from your own Seller Central account. Most Plans of Action go out the same day after the intake is complete. Read our guide: what Amazon asks for, what a service can and cannot do, and what to ask before you pay anyone.

The $200 POA is a generic template with your store name pasted on top. Amazon investigators read those as form responses and reject them. We draft to your specific cited Code of Conduct / Performance section, with element-by-element application and real corrective actions you describe in intake. That's what gets read.

Amazon routes appeals by Seller ID and original device. Third-party submissions get deprioritized or closed without human review — Amazon treats them as appeal-mill spam. Your POA lands on a real investigator's queue only if it comes from your own Seller Central account, on your own device. We give you the document; you submit it.

No. Anyone who tells you they can is lying or running a scam. Reinstatement is Seller Performance's discretion. What we control is the quality of the POA you submit. Our job is to make sure your filing is as strong as it can be — cited correctly, structured around Amazon's actual reading order, anchored in real corrective actions you've taken.

If Amazon comes back with "we need more information" or partial denial, you can request a call with an Account Health Specialist via Account Health → Call Me. Your Filing Instructions cover that call — what to say, what NOT to say, what to ask the Specialist for. We tell you not to call before Step 1 (the POA) is submitted — the Specialist team will redirect you back to written submission.

Sometimes. It's a smaller-odds channel — we ship Step 3 because the path is real and some sellers do recover there, so it's a ready backstop to have in hand. But the main event is Step 1: a well-built POA is where most cases are won on first submission.

Most Plans of Action go out the same day after completed intake.

Everyone has the same AI — which is exactly why the AI isn't the product. Ask a general model for an appeal and it hands you something fluent and confident, and you can't tell which part it invented: a policy section that doesn't exist, a quote nobody published, an admission in paragraph two. Fluent-and-wrong reads exactly like fluent-and-right — until Seller Performance checks it. That's the difference between regular AI and Appeal-Grade AI: generating the appeal is one step of eleven in The ReclaimShield Method — the other ten are controls, not steps, built in code around the AI. What you're paying for is that method: what to argue, what to prove, what never to write, and what gets checked before it goes anywhere near Seller Central. That part doesn't come with a chat window. A prompt gives you prose. A process gives you an appeal.

If you decide to write your own, buy this to compare. Put them side by side — the arguments you didn't think of, the line in yours you'll be glad you cut. Having more to work from has never been the weaker position.